Privacy Policy

Best Car Rental Dubai ("we", "us", "our") respects your privacy. This policy explains what personal data we collect when you use https://bestcarrentaldubai.ae, contact us or enquire about a vehicle, how we use it, and the choices you have. Best Car Rental Dubai is an independent car rental marketplace that connects you with third-party rental companies. We process data in line with applicable UAE data-protection law.

Contact and booking details you provide: name, phone number, email, WhatsApp number, the dates, vehicle and delivery location of your enquiry or rental.

Verification documents required to rent (driving licence, passport or Emirates ID) collected at handover for the purpose of completing the rental and meeting legal requirements.

Technical data collected automatically when you visit the site: IP address, device and browser type, pages viewed and referring source, via cookies and similar technologies.

To respond to your enquiries; to route your enquiry to the relevant rental company so they can contact you with availability, pricing and delivery; to comply with legal obligations; to improve our website and service; and, where you have not opted out, to send you relevant offers. Best Car Rental does not take payment or security deposits — the rental company you choose handles the booking and any payment directly with you.

When you contact us via WhatsApp or our enquiry form, your message and contact details are used to handle your enquiry and pass it to the relevant rental company. WhatsApp messages are also subject to WhatsApp's own privacy terms.

We use cookies and similar technologies to make the site work, remember your preferences (such as theme and currency), and understand how the site is used. Where enabled, we use Google Analytics and Meta Pixel to measure traffic and campaign performance, and Google Translate to offer the site in other languages. You can control cookies through your browser settings.

We share data only as needed to provide the service: with the rental company you enquire about, so they can contact you and arrange your rental; with service providers who host our site and tools under appropriate safeguards; and where required by law. Once your enquiry is passed to a rental company, their own privacy practices apply to how they handle your booking. We do not sell your personal data.

We keep personal data only as long as necessary for the purposes above, including to meet legal, accounting, insurance and dispute-resolution requirements, after which it is securely deleted or anonymised.

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and object to or restrict certain processing. To exercise these rights, contact us using the details below.

We use reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, but we work to protect your information.

For any privacy question or request, contact us at reservations@bestcarrental.ae or on WhatsApp. We may update this policy from time to time; the date above shows when it was last revised.