Privacy Policy

Best Car Rental Dubai ("we", "us", "our"), part of Legendary Car Rental Dubai, respects your privacy. This policy explains what personal data we collect when you use https://bestcarrentaldubai.ae, contact us or rent a vehicle, how we use it, and the choices you have. We process data in line with applicable UAE data-protection law.

Contact and booking details you provide: name, phone number, email, WhatsApp number, the dates, vehicle and delivery location of your enquiry or rental.

Verification documents required to rent (driving licence, passport or Emirates ID) collected at handover for the purpose of completing the rental and meeting legal requirements.

Technical data collected automatically when you visit the site: IP address, device and browser type, pages viewed and referring source, via cookies and similar technologies.

To respond to enquiries and provide quotes; to arrange, deliver and manage your rental; to take payment and security deposits; to comply with legal, insurance and traffic-authority obligations; to improve our website and service; and, where you have not opted out, to send you relevant offers.

When you contact us via WhatsApp or our booking form, your message and contact details are used to handle your enquiry and booking. WhatsApp messages are also subject to WhatsApp's own privacy terms.

We use cookies and similar technologies to make the site work, remember your preferences (such as theme and currency), and understand how the site is used. Where enabled, we use Google Analytics and Meta Pixel to measure traffic and campaign performance, and Google Translate to offer the site in other languages. You can control cookies through your browser settings.

We share data only as needed to provide the service: with insurers, payment processors, and (where required) traffic and government authorities; with service providers who host our site and tools under appropriate safeguards; and where required by law. We do not sell your personal data.

We keep personal data only as long as necessary for the purposes above, including to meet legal, accounting, insurance and dispute-resolution requirements, after which it is securely deleted or anonymised.

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and object to or restrict certain processing. To exercise these rights, contact us using the details below.

We use reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, but we work to protect your information.

For any privacy question or request, contact us at reservations@bestcarrental.ae or on WhatsApp. We may update this policy from time to time; the date above shows when it was last revised.